Help &
FAQ's

A heat pump extracts heat from the air or ground outside and transfers it into your home using electricity. It works like a fridge in reverse and is highly efficient even in cold UK temperatures.

Yes — especially well-insulated homes. Air source heat pumps are most common in the UK, and they work effectively in our climate year-round.

Heat pumps can reduce your heating bills, especially if you're switching from oil, LPG, or direct electric systems. Savings depend on your current system, insulation levels, and energy usage.

Yes — but they work best with low-temperature systems like underfloor heating. If you have radiators, you may need to upgrade to larger ones for maximum efficiency.

Modern heat pumps are very quiet. The outdoor unit produces a soft hum, similar to a fridge, and can be installed discreetly.